Author: George Collado

Do Your Residents Feel Safe In Your Facility?

Dissatisfied Residents Can Decrease Your Business Revenue No one enjoys feeling unsafe in their own home. The assisted living facility may be your place of business, but it’s also home to dozens of seniors. Those seniors deserve to feel as though they are in an...

Common Complaints Residents Make About Their Facilities

Never Forget Your Residents Are Customers Customer Satisfaction the #1 rule to live by, no matter what business you’re in. It doesn’t matter that your facility is also providing residence and healthcare to the people who end up living in your facility. You need to...