Being an Average Operational Team Will No Longer Cut It
Subpar, or even average, interactions with your clients will lead to a decline in your business. Clients are not in the habit of hiring average companies to manage their businesses, only wanting those labeled as the best in their field. If they feel that your company is not competing at the expected performance level, they will have no qualms about switching to a different Food Service Management company. These three qualities are what label you as a leading operational team:
1. You Set Standards for the Industry
When thinking about your competition, you should not have to ask yourself “What can we do to be more like them?” but instead question, “What do they have to do to be more like us?” Ensuring that your standards are the baseline for the industry shows potential clients that you are serious about their satisfaction and keeps current clients on board.
2. You Anticipate Your Clients’ Needs
The best business models are those who don’t need to ask about their clients’ needs and expectations, but instead understand and act on those expectations ahead of time. If your team shows a client exactly what they want, before they have even said it themselves, that demonstrates a true understanding of the food service industry and your client will have more faith in you because of it. Anticipating what your clients will need, instead of having to play catch up after the fact, will ensure that you are considered to be a top-tier operational team.
3. You Deliver on Promises
No one likes an empty promise. Unfortunately, a lack of follow-through is fairly commonplace in the business world. If you promise your client that you are going to boost their ratings, ensure a perfect inspection, or fix a small issue before it becomes a large one, make sure that you deliver on that promise. If you do not deliver on a promise, that will show your clients that you don’t have any investment in their continued success. By presenting a pattern of following through on your promises, you will instill trust in your clients and your business relationships can only prosper from this kind of reputation.
MyFieldAudits Can Help You Become a Leading Operational Team
With MyFieldAudits, you can have access to any number of digital forms including audits, health inspection checklists, and customer data. By having real-time access to key data, you will be able to address any issues before they arise and anticipating your clients’ needs. Sharing this data with your client will show a clear practice of delivering on promises, showing your client that you understand their business goals and want them to succeed. To learn more about how MyFieldAudits’ platform can help keep you in health code compliance, contact us today at info@MyFieldAudits.com.