MyCustomerVoice
A better way to track Guest Experience…
![MyCustomerVoice App MyCustomerVoice App](https://www.myfieldaudits.com/wp-content/uploads/2021/07/guest-experience-screenshots.png)
Wonder if you’re customers are truly getting Quality? Find out from anywhere:
- Capture Feedback & Photos Instantly
- Real-time Alerts to Critical Issues
- Benchmark Locations
- Track CSAT Trends and Core metrics
- Multi-Channel Collection – Tablets, QR Codes, Weblinks and more!
Location: Fritto’s West
Date: 2/8/2021
Comment: “The new special was phenomenal!”
![See your business through your customers' eyes See your business through your customers' eyes](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-customers-eyes-black.png)
![See your business through your customers' eyes See your business through your customers' eyes](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-customers-eyes-text.png)
![Get notified of issues immediately Get notified of issues immediately](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-get-notified-black.png)
![Get notified of issues immediately Get notified of issues immediately](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-get-notified-text.png)
Location: Redondo Beach
Date: 10/1/2021
Comment: “Tables needed to be cleared but the food was excellent.”
Location: Office Plus
Date: 8/5/2021
Comment: “Out of daily specials in the Grab n’ Go refrigerator….”
![Rich photo reports Rich photo reports](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-photo-reports-black.png)
![Rich photo reports Rich photo reports](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-photo-reports-text.png)
![Capture feedback from anywhere Capture feedback from anywhere](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-capture-feedback-black.png)
![Capture feedback from anywhere Capture feedback from anywhere](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-capture-feedback-text.png)
Location: Modern Style
Date: 11/18/2021
Comment: “Wonderful experience! Knowledgeable, friendly staff and great selection.
Multi-Channel Access
![Generate and scan QR codes](https://www.myfieldaudits.com/wp-content/uploads/2021/07/icon-qr-code-02.png)
Generate and Scan QR Codes
![Direct web links](https://www.myfieldaudits.com/wp-content/uploads/2021/07/icon-direct-web-links.png)
Direct Web Links
![Set-up kiosks](https://www.myfieldaudits.com/wp-content/uploads/2021/07/icon-set-up-kiosks.png)
Set-up Kiosks
![Analyze trends and benchmark all your sites Analyze trends and benchmark all your sites](https://www.myfieldaudits.com/wp-content/uploads/2021/07/callout-analyze-trends.png)
![Analyze trends Analyze trends](https://www.myfieldaudits.com/wp-content/uploads/2021/07/analyze-trends-image.png)
More than Feedback…
Photos, Ratings, Comments & Suggestions help you understand each unique experience while Trends and Rich Photo reports give you the big picture.
Want more? MyCustomerVoice is integrated with the MyFieldAudits Suite which means you can track Operational Data and Customer Experiences across all your sites, all in one place.
![MyCustomerVoice App MyCustomerVoice App](https://www.myfieldaudits.com/wp-content/uploads/2021/07/013-tablet.png)
See what people
are saying!
![See What Others Have to Say See What Others Have to Say](https://www.myfieldaudits.com/wp-content/uploads/2021/01/down-arrow.png)
“MyCustomerVoice has become an integral part of how we continue to shape the experience for our guests.”
Fredrick H.
VP of OPs
“We were still using manual comment cards… we’re now capturing 10x the feedback and have a simple way to follow-up on issues.”
Adrianne W.
Culinary Manager
“We had no idea we were missing the mark on breakfast… the platform has empowered us to be more in tune to our residents.”
Maisy R.
Executive Director
“It’s so easy for guests to just scan a QR code and show us what they’re seeing… and the reporting is refreshingly simple.”
Henry K.
General Manager