MyCustomerVoice
A better way to track Guest Experience…
Wonder if you’re customers are truly getting Quality? Find out from anywhere:
- Capture Feedback & Photos Instantly
- Real-time Alerts to Critical Issues
- Benchmark Locations
- Track CSAT Trends and Core metrics
- Multi-Channel Collection – Tablets, QR Codes, Weblinks and more!
Location: Fritto’s West
Date: 2/8/2021
Comment: “The new special was phenomenal!”
Location: Redondo Beach
Date: 10/1/2021
Comment: “Tables needed to be cleared but the food was excellent.”
Location: Office Plus
Date: 8/5/2021
Comment: “Out of daily specials in the Grab n’ Go refrigerator….”
Location: Modern Style
Date: 11/18/2021
Comment: “Wonderful experience! Knowledgeable, friendly staff and great selection.
Multi-Channel Access
Generate and Scan QR Codes
Direct Web Links
Set-up Kiosks
More than Feedback…
Photos, Ratings, Comments & Suggestions help you understand each unique experience while Trends and Rich Photo reports give you the big picture.
Want more? MyCustomerVoice is integrated with the MyFieldAudits Suite which means you can track Operational Data and Customer Experiences across all your sites, all in one place.
See what people
are saying!
“MyCustomerVoice has become an integral part of how we continue to shape the experience for our guests.”
Fredrick H.
VP of OPs
“We were still using manual comment cards… we’re now capturing 10x the feedback and have a simple way to follow-up on issues.”
Adrianne W.
Culinary Manager
“We had no idea we were missing the mark on breakfast… the platform has empowered us to be more in tune to our residents.”
Maisy R.
Executive Director
“It’s so easy for guests to just scan a QR code and show us what they’re seeing… and the reporting is refreshingly simple.”
Henry K.
General Manager