Civitas Senior Living operates a growing portfolio of senior living communities with a strong focus on compliance, and resident experience.

The Challenge

Civitas teams were compliant, but information was fragmented. Leadership lacked a single, reliable view of performance and risk across communities. As Civitas expanded, these gaps made consistency and timely action inefficient.

The Solution

In 2025, Civitas partnered with MyFieldAudits to centralize compliance into a single system. The result was visibility, scalable workflows, and meaningful time savings for operators and leadership.

Audit results across departments now live in a centralized location. Teams capture issues instantaneously with photos and context, and action items are created directly from findings. Leaders gain visibility without relying on manual reports.
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Scorecards, mock surveys, and high-frequency walkthroughs follow a consistent structure, supported by dashboards that surface trends and recurring issues. 

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Impact & Results

“MyFieldAudits gives us clear insight into where our communities really are, even when Leadership can’t be onsite as often as we’d like.”— Austen Powell, VP of Strategic Operations

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From May through December 2025:

• 10+ hours saved eliminating manual analysis of checkpoints and compliance trends
• 6+ hours saved by automating follow-up on compliance findings
• 15+ hours saved by removing manual aggregation of audit data and reports

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Looking Ahead 

Together, Civitas and MyFieldAudits are building a scalable foundation for compliance, quality, and continuous improvement, supporting both today’s operations and future growth.

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