Objectives are Universal to Any Level of Business Success
No matter what kind of business you operate, there is always room for continued success or growth. It doesn’t matter if you’re running an extremely profitable facility or one that you’re struggling to keep afloat; assisted living facilities are notoriously difficult to operate. The creation of objectives will go very far in supporting your business. It can be a goal to stabilize your facility, one to grow your already booming business, or one to bring it back from the ledge. No matter what your reasoning, objectives are key to ensuring you are able to run your business. Here are a few necessary questions to ask yourself when creating a successful objective:
1. What is integral to the success/growth of your facility?
At the end of the day, the bulk of your success rests upon customer satisfaction. Your goal should be important to you and your business but should take into account the bigger picture as well. Make sure whatever your goal is, you don’t hinder your customer satisfaction in the process or you may not recover.
2. Can the success or failure of your objective be measured?
The only way you can know for certain if you are succeeding in meeting your goal if there’s a way to actually measure your progress. Go to broad with your goal, and there’s no way to figure out if you’re making any headway. While broad, “restoring residents’ faith in the facility” can be measured through residency numbers and customer reviews.
3. Are you able to take action in that moment toward the furthering of your objective?
Don’t paint yourself into a corner. Make sure that your objective can actually be acted upon. For example, hiring extra weekend staff to support your on-call nurse is an actionable item that can be used to further your agenda to restoring your residents’ faith in the facility. If you don’t know where to start, then you haven’t set the right goal.
4. Will your objective be enough to motivate your staff toward its completion?
Assisted living facilities are only as good as the staff that works there. You and your staff need to be on the same page when it comes time to act upon your objective. If they aren’t motivated to work toward its success, or if its success comes at the price of their own employment, you’ll find yourself in an impossible position with an objective you’re unable to move toward on your own.
MyFieldAudits Can Help Your Facility Track and Create OKRs
Creating OKRs is one step in a very important process. MyFieldAudits’ standard forms, audits, and checklists can give you an idea of where your facility may need to start the process. However, you will also need to measure the success of your facility’s Key Results once your OKRs are created. MyFieldAudits provides user-friendly analytics that anyone (staff and executives alike) can use to measure, track, and report on any metric that may be needed. To learn more about MyFieldAudits, contact us at info@MyFieldAudits.com.