by George Collado | Apr 11, 2019 | Blog
The CMS Surveys May Take You by Surprise You, and other facilities, may be under the impression that the CMS Survey is only a health inspection. Untrue. You will also find yourself fielding a visit from a surveyor looking to ensure the Life Safety Code of your...
by George Collado | Apr 9, 2019 | Blog
Take Care Your CMS Survey Doesn’t End in Failure For a lot of assisted living facilities, the CMS survey is make or break. Your facility is no exception. The job of the Centers for Medicare and Medicaid Services is to ensure that your staff, residents, and...
by George Collado | Apr 5, 2019 | Blog
Never Forget Your Residents Are Customers Customer Satisfaction the #1 rule to live by, no matter what business you’re in. It doesn’t matter that your facility is also providing residence and healthcare to the people who end up living in your facility. You need to...
by George Collado | Apr 3, 2019 | Blog
Everyone Loves Amenities It’s human nature to want nice things, to be comfortable. The easiest way for your facility to attract attention is to make it irresistible for the aging population. Potential residents like knowing that their place of residence will be...
by George Collado | Apr 1, 2019 | Blog
Nights and Weekends Aren’t Always Fun Assisted Living Facilities are notorious for never quite having the staff they need to comfortably look after their residents. On the best of days, this leads to your staff feeling overwhelmed, overworked, and frustrated by...
by George Collado | Mar 29, 2019 | Blog
Marketing Your Business isn’t as Complicated As You Think The word “marketing” can be intimidating. Many believe that marketing means spending insane amounts of money or dedicating hours upon hours of work for the possibility of an increase in revenue. It...
